Your privacy matters to us. This policy explains what information Jamila collects, why we use it, and the choices available to you when you browse or place an order.
Information we collect
We collect information you provide when you browse, create an account, place an order, join our mailing list, or contact us. This can include your name, email, phone number, delivery address, order and transaction records, product preferences, and customer-support messages.
We may also receive device and browser details, IP address, pages viewed, referring links, approximate location, and cookie or analytics data needed to operate, secure, and improve the store.
How we use your information
We use information to process and deliver orders, collect payment, confirm transactions, prevent fraud, provide customer support, manage returns or delivery claims, improve the store, keep required records, and comply with legal obligations.
Where permitted, we may also use your contact details to send Jamila offers, product news, beauty tips, or reminders based on your choices.
Payments
Payments are processed through Shopify and the payment method you select at checkout. Jamila does not claim to store your full payment-card details directly. Payment providers may collect and process information under their own privacy and security terms.
When information is shared
We share only the information reasonably needed by providers that help us operate the store, including Shopify, payment providers, delivery partners, email or marketing providers, analytics and security providers, and professional advisers.
We may also disclose information when required by law, to protect customers or the store, or as part of a lawful business reorganisation. Jamila does not sell personal data as a product.
Cookies and similar technologies
Cookies and related technologies help keep the cart and checkout working, remember preferences, measure performance, understand store use, improve security, and support marketing where allowed.
You can adjust browser settings and any consent controls available on the store. Blocking essential cookies may prevent parts of the website from working correctly.
Marketing choices
You can unsubscribe from promotional email through the link in the message or by contacting Jamila. We may still send transactional messages needed to confirm, deliver, or support an order.
Retention and security
We keep information only as long as reasonably needed for the purposes described here and for applicable legal, tax, accounting, fraud-prevention, and dispute obligations.
We and our providers use reasonable safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on applicable law, you may ask to access, correct, delete, restrict, or object to certain uses of your personal information, or withdraw consent where processing depends on consent. We may need to verify your identity before completing a request.
Children's privacy
The store is not directed to children who cannot legally make purchases independently. If you believe a child has provided personal information without appropriate permission, please contact us.
Third-party links and international processing
External websites and services have their own privacy policies. Shopify or another service provider may process information outside Egypt using its own contractual, technical, and legal safeguards.
Policy updates
We may update this policy when our store, providers, or legal obligations change. The latest version appears here with its revised date, and material changes will be highlighted where appropriate.
Contact
For a privacy question or request, email jamila.store.egypt@gmail.com or use our Contact Us page.